Why is my order late?

We always aim to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.

Here are some reasons your delivery might be late:

Your order was shipped during our sales and promotions season.
You ordered more than one product.
There were unpredictable circumstances beyond our control.

How much will delivery cost?

For your convenience, we are happy to ship our products to every place in the world. 
For international orders, rates and shipping time differ from country to country, for more details, please visit:

Shipping & Delivery (Allbizia.com)


How long does delivery take?

Delivery Time= Processing Time + Shipping Time

Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 1-5 business days. 
Shipping time depends on the shipping method you selected.

For more information, please check

Shipping & Delivery (Allbizia.com)


Why was my package returned?

There are multiple reasons your package might have been returned to us.              

  1. Wrong or incomplete address  
  2. Invalid phone number                  
  3. Unable to deliver              

Please contact the shipping company for more information or you may contact us so that we may assist you better.


Why is the tracking number not working?

When we ship our packages to you, there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days to see any activity once it has been shipped out from our end.


How do I check my order or delivery status?

You can track your order by following the link in your Shipment Confirmation email.

If you are not receive shipment confirmation email, please feel free to contact us: service@allbizia.com


Do you ship to P.O. Boxes or military addresses?

Both Standard Shipping and Expedited Shipping can’t ship to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Economic Shipping method.

Will I have to pay customs duties, taxes or other fees?

You will not be charged for any consumption tax. However, you may need to pay the customs duties by yourself.


When will I receive the tracking number for my Allbizia Product?

You usually receive the tracking number for your Allbizia product once your order is shipped.
If you don't receive the shipment confirmation email containing the tracking number at that time, please check your spam folder in case the email got delivered there. If you still can’t find the email, please contact us.