Account & Newsletter

-How do I create an account?

-How do I change my account settings?

-How do I reset my account password?

-Why should I sign up for a newsletter?

-How do I stop receiving newsletters or other marketing emails from Allbizia?

Company Information

Where is your company located?

Do you have any retail locations?


-How do I choose the ring size?

-What is the plating on ALLBIZIA jewelry?

-For the plated jewelry, I worry the color will fade off naturally.

Orders & Payments

-Why was my payment declined?

-How do I change/modify my order?

-What payment methods do you accept?

-What emails will I receive regarding my order?

-How do I know if my order is placed successfully?

-What should I do if I did not receive a confirmation email?

-How do I find the product I'm looking for on the website?

Shipping & Delivery

-Why is my order late?

-How much will delivery cost?

-How long does delivery take?

-Why was my package returned?

-Why is the tracking number not working?

-How do I check my order or delivery status?

-Do you ship to P.O. Boxes or military addresses?

-Will I have to pay customs duties, taxes or other fees?

-When will I receive the tracking number for my Allbizia Product?


-What is your return policy?

-Will I get full refund for my return?

-Which items cannot be returned for refund?

-How long does it take for the refund to be processed?

-I still haven't gotten the refund in card. What is status of my refund?


No answer to your question? CONTACT US




Sign up to our web to get our latest arrivals and special offers. Now extra 10% off (Code: 10OFF) are waiting for you!